Quality management in accordance with ISO 9001 and 18001
Over the past two years, the Kursaal Bern has invested some CHF 35 million in the modernization and expansion of its facilities and infrastructure. As a result, our new Congress Centre embraces state-of-the-art design and event technology, setting superior new benchmarks of excellence in the hospitality industry. In addition, we have invested considerable effort and financial resources in streamlining internal workflow procedures and enhancing standards of service. The Kursaal Bern and Hotel Allegro are ISO-certified in respect of quality and occupational safety, creating a firm foundation for on-going enhancement at the service of our guests and for the well-being of our staff.